Protone Imaging as the manufacturer of top quality copier & laser cartridges Warrants each PRO IMAGE cartridge to be free of defects in material and workmanship until the toner cartridge is empty.

If any PRO IMAGE cartridge is found to be defective, we will, at our option, repair or replace the unit or refund the full purchase price. We also warrant that, subject to conditions stated below and under normal use, our cartridges will not cause damage, abnormal wear, or deterioration to any compatible printers, copiers, or fax machines.
If a defect in a PRO IMAGE cartridge causes a machine failure, we will reimburse the customer for the full amount of repair of the affected machine.

This warranty is dependent upon the customer providing us with satisfactory evidence that the product failure was due to a defect in the PRO IMAGE cartridge, including a written statement on an authorised service company's letterhead, dated and signed by the company's field service representative. Return of the defective cartridge is required. Any sign of tampering with the cartridge by non-authorised personnel could void this warranty.We also reserve the right to have the printer, copier or fax inspected by an independent technician prior to any repairs being undertaken.

Our liability hereunder shall be limited to replacement or reimbursement as provided above. This warranty is exclusive, and in lieu of all other warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose.

To download our Guarantee Certificate click here.



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